Linewell Integrated Public Services

Linewell Integrated Public Services

Digitally transforming governments into friendlier public resources for individuals and enterprises

Friendlier public resources for individuals and enterprises

What Can This Solution Bring to You?

What Can This Solution Bring to You?

Why Linewell Integrated Public Services Solution?

Faster Service Access

Faster Service Access

  • Built on over 20 years of technical expertise in government services, our solution enables authenticated users to access and complete all public services from a single website or mobile app.

Easier Application and Approval

Easier Application and Approval

  • The e-certificate service shares verified data and auto fills 70% of the form, making application and approval 50% faster.

Resource Sharing for Lower Costs

Resource Sharing for Lower Costs

  • Our solution has the largest share of China's government service market. It halves agency O&M costs by standardizing the management of digital identities and e-certificates as well as service processing, review, supervision, and payment.

Experience for Globalized Expansion

Experience for Globalized Expansion

  • Our six government projects in Zhejiang, Fujian, Henan, and other provinces have been awarded national authority recognition. The integration with aPaaS and other Huawei Cloud services provides multilingual support.

Tailored for Diverse Scenarios and Requirements

Tailored for Diverse Scenarios and Requirements

E-processes
E-processes
Challenges

Inefficient application, review, and issuance in paper form

Limited supervision over offline processes

Solution

Online service hall and review system for application

OA for paperless services

Benefits

All services are completed and monitored online.

Services are processed in one place.

E-certificates
E-certificates
Challenges

Inconsistent service standards across government agencies

Information silos across departments

Solution

Platform for generating, sharing, and managing certificates

Self-service terminals for better experience

Benefits

Data is shared between government agencies to boost efficiency and accuracy.

Auto data collection and analysis with terminals make service processing over 2x faster.

One-Stop Application
One-Stop Application
Challenges

Inefficient physical service centers

Time-consuming processing at multiple counters

Solution

Service processing at a single counter

Self-service terminals for certificate application and printing

Benefits

Individuals and enterprises can process services faster.

Self-service terminals are available 24/7 to issue certificates immediately without complex review.

Online Joint Review
Online Joint Review
Challenges

IDs are required for service processing.

Related services for the same purpose (such as registering a restaurant and enrolling in school) are processed separately.

Solution

Certificate application and issuance for related services together

Service processing with QR code instead of physical certificates

Benefits

People no longer need to submit the same materials for different tasks.

Digital identities bound to mobile phones substitute for paper documents and physical certificates throughout the service process.

E2E Solution to Unlock Value

E2E Solution to Unlock Value

Portals

Online service hall

Government service app

Physical smart service center

Processing, Review, and Supervision Systems

Unified application

Unified review

Real-time monitoring

Unified Service Gateway

Certificate center: generates, manages, and shares e-certificates

aPaaS: runs upper-layer applications

Collaborative OA: runs daily office

Join Leading Industry Partners for Faster Development

Join Leading Industry Partners for Faster Development

Linewell Software Group

Founded in 2002, Linewell is dedicated to data + AI government services built on large models, data elements, and innovation systems. It aims to enhance digital government management and operations by streamlining services, governance, and office work.

  • Linewell Software Group

    Founded in 2002, Linewell is dedicated to data + AI government services built on large models, data elements, and innovation systems. It aims to enhance digital government management and operations by streamlining services, governance, and office work.

Consultations

Consultations

Share Your

Integrated Public Services


Requirements with Us
Contact Us