BAISON Omni-Channel Middle Platform Solution

BAISON Omni-Channel Middle Platform Solution

Gives large retailers the tools they need for fast digital upgrades.

Gives large retailers the tools they need for fast digital upgrades.

What Can This Solution Bring to You?

What Can This Solution Bring to You?

Why This Solution?

Why This Solution?

Product standardization at over 80%

Enhanced adaptability and reusability of products across projects, with increased openness

Core architecture of cloud native middle-end

Flexible microservice delivery: All-scenario, omni-channel marketing and sales for enterprises; an industry platform for enterprise groups

Four key features

Full-link integration of R&D, production, supply, and sales; business and finance integrated; service coverage for multinational groups; intelligent, automated services

Grow Your Profits with Optimized Omni-Channel Service Operations

Grow Your Profits with Optimized Omni-Channel Service Operations

Scenario

Omni-Channel Service Operations

Procurement-Sales Coordination

Service-Finance Integration

Challenges

• Channel silos: Data and processes are isolated, impeding seamless customer experience and efficient operations.

• Inventory mismanagement: Scattered inventory across channels causes stockouts or overstock.

• Marketing expenditure: High costs in omni-channel marketing make it tough to measure ROI and optimize spending.

• Inaccurate demand forecast: Disconnected procurement and sales data cause stock imbalances, hurting sales and operations efficiency.

• Information gap: Poor communication between procurement and sales and manual decision-making processes delay market response.

• Supply chain lag: Supply chain is not in sync with sales, which slows down deliveries and frustrates customers.

• Data silos: Separated service and financial systems hinder real-time data sharing. This leads to slow decision-making and financial lag.

• Cost-benefit misalignment: Service operations and financial results are not dynamically linked, affecting accounting and resource allocation.

• Complex finances: Manual processes in accounting, reconciliation, and reporting are inefficient and prone to errors.

Solution

• Unified channels: Bridge the gap between online and offline channels to streamline data and processes, enhancing customer experience and operations efficiency.

• Intelligent inventory management: Multi-channel inventory management speeds up circulation and supply chain responses.

• Smart marketing: Data insights and tools help zero in on marketing, ROI, and target customers.

• Data-driven forecast: Optimize procurement plans based on sales data insights and market trends to prevent stock imbalances.

• Procurement and sales connection: Share data, boost collaboration, and swiftly meet market demands.

• Supply chain visibility: Introduce smart tools to track inventory and orders in real time and optimize procurement and delivery.

• System integration: Sync service and financial data in real time for faster insights and decisions.

• Intelligent finance: Automate accounting and reporting for better transparency and accuracy.

• Service and finance linkage: Sync business and financial objectives in real time to analyze costs, benefits, and profits, optimizing resource use.

Benefits

• Improved customer experience: Bolster loyalty and satisfaction, increase repurchase rates, and enhance word-of-mouth marketing with a seamless omni-channel approach.

• Effortlessly operations: Lower operational costs and strengthen supply chain-sales synergy through optimized inventory and channel management.

• Faster growth: Improve sales and overall business performance with precision marketing and intelligent inventory management.

• Lower inventory costs: Reduce overstock, minimize shortages, and optimize capital turnover with accurate forecast and efficient collaboration.

• Efficient department collaboration: Transparent procurement and sales information accelerates decision-making, execution, and responses.

• Strong supply chain flexibility: Visualize management, optimize resource allocation, and improve supply chain flexibility and market adaptability.

• Efficient decision-making: Share business and financial data in real time for rapid, accurate decision-making and operations agility.

• Optimized financial management: Automate financial processes for reduced errors, time savings, and enhance financial data accuracy and transparency.

• Optimized resource allocation: Precise cost-benefit analysis optimizes resource allocation and boosts performance.

Omni-Channel Service Operations

Challenges

• Channel silos: Data and processes are isolated, impeding seamless customer experience and efficient operations.

• Inventory mismanagement: Scattered inventory across channels causes stockouts or overstock.

• Marketing expenditure: High costs in omni-channel marketing make it tough to measure ROI and optimize spending.

Solution

• Unified channels: Bridge the gap between online and offline channels to streamline data and processes, enhancing customer experience and operations efficiency.

• Intelligent inventory management: Multi-channel inventory management speeds up circulation and supply chain responses.

• Smart marketing: Data insights and tools help zero in on marketing, ROI, and target customers.

Benefits

• Improved customer experience: Bolster loyalty and satisfaction, increase repurchase rates, and enhance word-of-mouth marketing with a seamless omni-channel approach.

• Effortlessly operations: Lower operational costs and strengthen supply chain-sales synergy through optimized inventory and channel management.

• Faster growth: Improve sales and overall business performance with precision marketing and intelligent inventory management.

Procurement-Sales Coordination

Challenges

• Inaccurate demand forecast: Disconnected procurement and sales data cause stock imbalances, hurting sales and operations efficiency.

• Information gap: Poor communication between procurement and sales and manual decision-making processes delay market response.

• Supply chain lag: Supply chain is not in sync with sales, which slows down deliveries and frustrates customers.

Solution

• Data-driven forecast: Optimize procurement plans based on sales data insights and market trends to prevent stock imbalances.

• Procurement and sales connection: Share data, boost collaboration, and swiftly meet market demands.

• Supply chain visibility: Introduce smart tools to track inventory and orders in real time and optimize procurement and delivery.

Benefits

• Lower inventory costs: Reduce overstock, minimize shortages, and optimize capital turnover with accurate forecast and efficient collaboration.

• Efficient department collaboration: Transparent procurement and sales information accelerates decision-making, execution, and responses.

• Strong supply chain flexibility: Visualize management, optimize resource allocation, and improve supply chain flexibility and market adaptability.

Service-Finance Integration

Challenges

• Data silos: Separated service and financial systems hinder real-time data sharing. This leads to slow decision-making and financial lag.

• Cost-benefit misalignment: Service operations and financial results are not dynamically linked, affecting accounting and resource allocation.

• Complex finances: Manual processes in accounting, reconciliation, and reporting are inefficient and prone to errors.

Solution

• System integration: Sync service and financial data in real time for faster insights and decisions.

• Intelligent finance: Automate accounting and reporting for better transparency and accuracy.

• Service and finance linkage: Sync business and financial objectives in real time to analyze costs, benefits, and profits, optimizing resource use.

Benefits

• Efficient decision-making: Share business and financial data in real time for rapid, accurate decision-making and operations agility.

• Optimized financial management: Automate financial processes for reduced errors, time savings, and enhance financial data accuracy and transparency.

• Optimized resource allocation: Precise cost-benefit analysis optimizes resource allocation and boosts performance.

A Collaborative Digital Platform for Large Retailers

A Collaborative Digital Platform for Large Retailers

Applications

Provide comprehensive digital services across retail operations to ensure seamless omni-channel functionality.

Streamline service and finance at the group level to lower management costs and boost efficiency.

Data middle-end

Baison middle-end efficiently processes and derives insights from mass real-time transaction data, powered by Huawei Cloud's big data capabilities.

Automated and intelligent services, such as deployment, disaster recovery, and security on a distributed cloud ensure 24/7 application availability and protect enterprise data assets.

Technology as a Service

A cloud native microservice architecture breaks data silos to integrate O&M, enhancing system integration and service efficiency.

Millions of orders get processed daily with robust computing power. Flexible service combinations and auto scaling minimize hardware costs.

Continuous Innovation with Retailers

Continuous Innovation with Retailers

Consultations

Consultations

Share Your

Digital Transformation


Requirements with Us
Contact Us