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Safeguards your services during key events, such as promotions, holidays, service rollouts, and cloud exhibitions.
Focuses on service stability and improves business value.
Ensures service continuity during frequent access of a large number of users.
Helps you handle short-term traffic surges with ease to enhance your brand image and customer satisfaction.
Communicates with customers about assurance scenarios, time, scope, and objectives to ensure agreed requirements.
Provides assurance solutions based on customer requirements and objectives.
Performs regular inspections to identify risks and provides recommendations.
Assigns 24/7 dedicated Technical Account Manager (TAM) and War Room experts.
Reviews the work before and during the assurance, summarizes all information, and outputs a summary report.
Provides assurance solutions according to customer requirements and objectives.
Conducts risk checks for security deployment and cloud security configuration, and provides optimization recommendations.
Evaluates capacity and provides expansion recommendations based on service statuses and expected service peak traffic details provided by customers.
Conducts performance tests for customer systems to identify bottlenecks based on customer requirements on performance and customer service characteristics.
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Day N+10
