Frequently asked questions about TL 9000 & ISO 9001

Frequently asked questions about TL 9000 & ISO 9001

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  • What are TL 9000 & ISO 9001?

    ISO 9001 defines a set of core standards for quality management systems (QMS). It can be used to certify that an organization has the ability to provide products that meet customer needs as well as applicable regulatory requirements.


    TL 9000 is a quality management system built on ISO 9001 and designed specifically for the communications industry by the QuEST Forum (a global association of ICT service providers and suppliers). It defines quality management system specifications for ICT products and service providers and includes all the requirements of ISO 9001. Any future changes to ISO9001 will also cause changes to TL 9000.


    Huawei Cloud has earned ISO 9001/TL 9000 certification, which certifies its ability to provide you with faster, better, and more cost-effective cloud services.


    In addition, Huawei Cloud invites third-party organizations to periodically review its quality management systems based on changing conditions. This ensures that Huawei Cloud always stay at the forefront of quality management.

  • What Huawei Cloud services are covered by TL 9000 & ISO 9001 certification?

    The TL 9000 & ISO 9001 certification covers over 150 Huawei Cloud services including, but not limited to, Advanced Anti-DDoS (AAD), Web Application Firewall (WAF), Data Encryption Workshop (DEW), and Database Security Service (DBSS). You can download Huawei Cloud's TL 9000 & ISO 9001 certificate from Compliance Certificates.


    If you would like to learn more about our products, please contact us.

  • Can my organization become TL 9000 & ISO 9001-certified automatically by using Huawei Cloud?

    Although Huawei Cloud has earned TL 9000 & ISO 9001 certification and provides you with secure and reliable cloud services on this basis, using services provided by Huawei Cloud does not certify your organization's compliance with TL 9000 & ISO 9001. ISO/IEC 27799 certification requires us to establish, implement, maintain, and continuously improve the quality management system of our organizations based on the TL 9000 & ISO 9001 guidelines, standards, and best practices. To assess your own quality management system and get your organization certified, you can invite an independent third-party certifying body.