"Huawei+Partner" Win-Win Cooperation
"Huawei+Partner" Win-Win Cooperation
Business Opportunity Exploration
· Brand support
· Business opportunity exchange
· Bundled sales
Lead Follow-up
· Enablement training and remote POC
· VIP customer visits
· Quick response
Basic Courses
· Mutual assistance in customer relationship
· Transaction and business assistance
· Win-win collaboration
Continuous Operations
· Providing customer care
· Resolving issues
· Boosting user activation and promoting expansion and upgrade
Management Methods in Multi-Tenant Dealer Mode
Technology and Business Advantages
Technology and Business Advantages
Technology Advantages
· Reliability: Our CTI pool DR solution, unique in the industry, guarantees an overall system reliability of 99.999%。
· High performance: CEC meets carrier-class platform technology standards with the world's top large-capacity system processing capability。
· Openness: Our APIs support the standard RESTful protocol。
Business Advantages
· Online subscription and fast provisioning, saving at least three months。
· Flexible payment mode: Customers can select the monthly or pay-per-use charging mode based on business requirements。
· Automatic fee deduction, which is fast and convenient。
Technology Summary
· System DR: supports dual centers, call transfer, and automatic agent takeover。
· Lightweight connection bar: easy-to-integrate and low-cost。
· Service integration and open gateway: no need to build a call center platform, reducing labor costs。
· Tenant self-operations: provides sufficient permissions for enterprises to perform self-O&M and self-operations。
· N-Gram+TF-IDF: matches customer intentions accurately。
· Flow editing: supports visualized flow editing through drag-and-drop operations。
· Virtualized deployment: reduces the physical infrastructure and server administrators, lowering data center costs。
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Business Summary
· Pay-per-use: The charging period is one calendar month. A customer is charged for each use。
· Period-based charging: After purchasing offerings, a customer is charged a fixed fee every calendar month or year based on the number of purchased offerings。
· Personalized subscription: An enterprise determines the offerings to be purchased based on business scenario requirements or purchases offerings in add-on mode。
· Rapid development of commercial customers: In less than one year, CEC has more than 100 commercial customers and more than 10,000 agents。
· Simple transaction model: Offering design and pricing are clear。
Industry Partners
Industry Partners
