Whole Site Acceleration (WSA) Service Agreement
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Whole Site Acceleration (WSA) Service Agreement
This Service Agreement (hereinafter referred to as "this Agreement") describes your rights, obligations, and responsibilities of using Huawei Cloud services. Please read the terms carefully, especially the terms that have a significant impact on your rights and interests, such as exemption from liability and limitation of liability. Such terms are in bold in this Agreement
You understand and agree that by using any service as stated under this Agreement, you are deemed to have read and agree to the General Terms of Service in this Agreement and the Dedicated Terms of Service for the service you use. By using any service under this Agreement, this Agreement shall become legally binding on you. If you do not agree to part or all of the terms of this Agreement, you shall stop using any such related services.
1. General Terms of Service
1.1 Contracting Entity: This Agreement is entered into by and between Huawei Cloud Contracting Party as defined in Section 15.4 of Huawei Cloud Customer Agreement (hereinafter referred to as "Huawei Cloud", or "We") and you (or "User"). Once this Agreement takes effect, it has legal effect between you and Huawei Cloud. In the event that you register on behalf of a company or other legal entity, you represent and warrant that you are an authorized representative of the company or legal entity to bind such company or legal entity to the terms of this Agreement.
1.2 Separate Agreement: If you subscribe to this Service offline, purchase this Service through our partners, or purchase partner products that integrate this Service, you may sign a separate agreement with us or our partners. You acknowledge and agree that you will remain bound by the separate agreement mentioned in this article if you are authorized to access and use this Service.
1.3 Agreement Update: This Agreement is subject to change. We will notify you of any changes to this Agreement by posting a notice on our website or by other means. You can also visit our website to read the latest service agreement. If you do not agree to part or all of the latest version of this Agreement, please stop using this Service. By continuing to use this Service, you acknowledge that you are aware of and agree to the latest version of this Agreement.
1.4 Your Content
1.4.1 The definition and related regulations of "Your Content" are subject to the Huawei Cloud Customer Agreement (https://www.huaweicloud.com/intl/en-us/declaration-sg/sa_cua.html ).
1.4.2 In terms of your content, except as required by laws and regulations or for your use of this Service, Huawei Cloud is entrusted to process your data only in accordance with your authorization and instructions and the agreement between you and us.
1.4.3 You have the right to upload, delete, and modify your content. Exercise caution when deleting or modifying data and you shall solelly bear the consequences of these operations.
1.4.4 You shall back up your data as required. Huawei Cloud provides data backup services only in accordance with relevant laws and regulations.
2. WSA Terms of Service
2.1 Service Content
Whole Site Acceleration (WSA) speeds up the loading of both dynamic and static web content and improves the access success rate by bypassing congested routes.
2.2 Collection and processing of your personal data
You understand and agree that Huawei Cloud has the right to collect, use, and process your personal data in accordance with the Privacy Statement (https://www.huaweicloud.com/intl/en-us/declaration-sg/sa_prp.html). Huawei Cloud promises to respect and protect your privacy in accordance with the Privacy Statement.
2.3 Processing Your Content Data
When you and/or your end users use WSA in any format, WSA is entrusted by you to process your following data:
1) Domain configuration data (including non-personal data such as basic, origin, HTTPS, cache, access control, and advanced settings) when you manage domains. The data will be transferred from Singapore to China for processing and storage, so WSA can provide you with globally consistent acceleration services.
2) Content data to be accelerated during origin pull. The data will be transferred from the region where your origin server is located to the service area of your domain name, so end users can access the content from nearby.
3) Data to be purged and prefetched (including non-personal data such as URLs) when you purge and prefetch content. The data will be transferred from Singapore to China for processing and storage, so WSA can help you purge and preheat content in a timely manner and optimize access experience.
4) Your end users' access logs (including their IP addresses, request paths, response time, User-Agent information, and other personal data) when you manage logs. The data will be transferred from the region where your end users are located to China for processing, facilitating log management.
5) Your statistics (including non-personal data such as the traffic volume, number of requests, status codes, hit traffic, and pull traffic) when you use Analytics. The data will be transferred from the region where your end users are located to China for processing, so you can learn about acceleration results in real time.
You understand and agree that you have full control and ownership of the above content data. You shall comply with applicable laws and regulations to ensure the legality of the source and cross-border data transfer. WSA only provides acceleration and is entrusted to transfer your content data. You shall be responsible for your cross-border data transfer. We will comply with applicable laws and regulations and automatically delete the above content data within six (6) months after you stop using WSA.
2.4 Restrictions
WSA does not support access to content data that violates relevant laws and regulations, including but not limited to behavior and content prohibited by the Acceptable Use Policy (https://www.huaweicloud.com/intl/en-us/declaration-sg/sa_nisr.html). If your acceleration domain names contain any of the preceding content data, you shall bear the risks.
2.5 Disclaimer
2.5.1 You understand and agree that we are not liable for unavailability of this Service in the following situations:
1) Service unavailability or any legal consequences caused by your refusal to provide relevant information or the information provided does not meet service requirements
2) Service unavailability due to force majeure
3) Service unavailability due to your reasons or other non-Huawei Cloud reasons
4) Service unavailability during regular service maintenance
2.5.2 You understand and agree that before the lifecycle of a specific cloud service reaches the end of all service activities, we will make our best commercial efforts to notify you. You need to migrate or upgrade related workloads within a certain time window based on the notification of Huawei Cloud. If you do not proactively upgrade your cloud service products, you agree that Huawei Cloud has the right to automatically upgrade the cloud service products to the new version. We shall not be liable for any potential service suspension or unavailability and you shall bear any losses incurred therefrom.
2.5.3 You understand and agree that your use of WSA must comply with applicable laws and regulations. We provide you with standard services only according to your instructions. Huawei Cloud is not responsible for the legal compliance of your use of WSA and your content data. We are not liable for any improper operations, non-compliant data sources, or illegal behavior during your use of WSA. If any damage is caused to Huawei Cloud due to the preceding behavior, you shall compensate Huawei Cloud.
2.5.4 If you anticipate a traffic surge, you must submit a request to Huawei Cloud at least three (3) working days in advance. For traffic surges expected during major holidays or promotions, you must submit a request at least one (1) month prior. If you fail to submit a request or if Huawei Cloud rejects your request, Huawei Cloud reserves the right to take measures such as rate limiting to ensure overall service stability. Huawei Cloud shall not be liable for any service unavailability resulting from the traffic surge. (Traffic surge definition: (1) A sudden increase in bandwidth usage. For customers on bandwidth- or traffic-based billing, a sudden increase is defined as any of the following: the bandwidth usage in the current calendar month increases by more than 500 Gbit/s compared to the previous month, the previous calendar month's peak bandwidth is 0 and the peak bandwidth in the current month exceeds 200 Gbit/s, or the peak bandwidth in the current calendar month increases by more than 30% compared to the previous month's billed bandwidth. If there is a separate written agreement, its terms shall prevail. (2) A sudden increase in QPS. For customers on bandwidth- or traffic-based billing, a sudden increase is defined as follows: the peak QPS in the current calendar month increases by more than 500,000 or more than 30% compared to the previous month. If there is a separate written agreement, its terms shall prevail.)
2.5.5 If your website page, application, or data is attacked, we reserve the right to restrict acceleration services for the affected domain name or suspend cloud services to you. We are not liable for any service unavailability resulting from such actions.
2.5.6 If your domain is targeted by attacks or malicious traffic, bandwidth usage or traffic may spike unexpectedly, leading to a bill higher than your normal expenditures. This high bill cannot be waived or refunded. You shall take measures to avoid such potential risks.
Updated: January 5, 2026
You can see what is updated in Whole Site Acceleration (WSA) Service Agreement History Version.