With the rapid development of e-commerce in China, the demand for express delivery has increased rapidly. On November 11, 2018, China's major e-commerce enterprises generated 1.352 billion express orders, with a year-on-year increase of 25.12%. On that day, in-country postal and express enterprises reached a record high by handling a total of 416 million orders. With the increases each year from the sales-spree event, the express shipping industry is having to find new ways to keep up with the spiked volumes.
Major Problem: Decreasing Labor Force, Increasing Demand
The pressure is immense and only mounting! The labor force population in China has declined for five consecutive years now. The portion of couriers to the total amount of logistics workers exceeds the 50% range. The shortages in the labor force is being felt expressly in the courier job because few are attracted to the 16-hour workdays and irregular opportunities to eat. Delivery outfits need to correct this situation, but how?
In the next three years, the daily delivery volume from courier devices will increase from 114 million to 200 million. Extrapolating the current numbers, the shortage of couriers will be about 1 million in three years, which means the delivery end of the operations will face even greater pressure.
In addition to the delivery end, the infrastructure on the backend also show series lag if the operations are going to keep up with demand. Lack of unified management capability and idle resources stagnate efficiencies and increase costs for delivery service providers. These enterprises need viable solutions to reduce the burdens on delivery personnel and improve the entire layout if they hope to remain competitive. They need to automate and graft higher levels of intelligence into their processes to supercharge their operational efficiency and save on manpower.
Deppon Express Partners with HUAWEI CLOUD
Deppon has been continuously leveraging cutting-edge technologies such as cloud services and AI to improve competitiveness in the express delivery industry. It has implemented AR, unmanned vehicles, intelligent customer services, logistics cloud, and more to achieve the rapid growth of its business. In June 2018, Deppon and HUAWEI CLOUD signed a strategic cooperation agreement in Shanghai, announcing in-depth cooperation in such fields as cloud computing and AI to explore the role that AI plays in the whole industry chain industry, aiming to comprehensively upgrade user experience. Deppon choose to accelerate and innovate to keep its status as one of the timeliest and accurate providers, making HUAWEI CLOUD with its continuous commitments to improve core competitiveness with technology the perfect match.
The integration with HUAWEI COUD resources strengthens the reliability of cloud data services of Deppon and accelerates the entire cloud adoption process. Deppon Express is enlarging its promotion of automatic recognition, backup, big data, and cloud-based network transmission capabilities with the rich tech powerhouse of HUAWEI CLOUD.
Deppon also announced that it is now working with Huawei to build a smart logistics campus and explore the application of AI in the industry chain with the advantages available from the energy resource management, security convergence, and facial recognition features of the Huawei platforming. Huawei is working intently to integrate technologies into express delivery service platforms geared to the particular concerns of the operations. By providing HUAWEI CLOUD services such as OCR, identity verification, and behavior detection, Huawei is building smart logistics solutions ranging from campus to delivery to help enterprises improve efficiency with streamlined processes.
HUAWEI CLOUD OCR Increases Efficiency While Decreasing Costs with Fast-scan and Pick-up Capabilities
HUAWEI CLOUD OCR constructs the data repository by efficiently and accurately extracting key information of images. Currently, HUAWEI CLOUD OCR has reached accuracy greater than 99% and can recognize one image per second. Deppon has applied OCR, instead of manual recording, to identify waybills. During pick-up, delivery personnel take a photo or screenshot of the waybill, and OCR automatically identifies and then records the information about the sender and receiver on the image into the system. OCR delivers high-precision recognition and can handle various problems, such as complex backgrounds, uneven illumination, blurring, and missing corners, which reduces manual processing time of exceptions and greatly improves service efficiency and user experience. OCR helps reduce management cost by about 25%.
Labor Cost Saving Through Automated Operations, Accurate Information Extraction, and Auto-sorting
Deppon uses HUAWEI CLOUD OCR to implement intelligent and efficient destination-based automatic package management. After a package is retrieved and uploaded to the pipeline, the system automatically takes photos of and identifies information related to the package, including the sender of the package, goods information, whether the package is covered with inspection seal, and more.
Automatic Detection of Violent Sorting
Violent sorting behaviors in the express industry have been widely criticized, which not only hurt consumers' rights and interests, but also leads to huge amounts in compensation from damages. The intelligent analysis service of HUAWEI CLOUD EI enables real-time behavior analysis of surveillance videos and automatically recognizes the pickers' behavior such as throwing, pushing, and kicking packages. It automatically generates the video segments of violent sorting, including its occurrence time and location. The solution reduces manual monitoring costs and effectively reduces violent sorting behavior. With more secured operations, goods and packages can be delivered to all recipients intact.
By means of technical enablement and practice, HUAWEI CLOUD has given Deppon the accelerations it needs to stay at the top both now and well into the future with a partner it can trust. Enabling AI technologies in the delivery services of Deppon, HUAWEI CLOUD has helped the enterprise achieve the complete upgrades needed for the new era. Huawei's vision is to bring digital to every person, home and organization for a fully connected, intelligent world. In practicing this vision, HUAWEI CLOUD is creating benefits for more enterprises.
Come grow with HUAWEI CLOUD, seize the future of enterprise intelligence!
