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Customer Background
Aice is an ice cream brand well-known in the Southeast Asia which established in 2014, Singapore. Aice came to Indonesia in 2015, dedicated to bringing quality ice cream at affordable prices and leading a healthy, trendy lifestyle.
Aice's revenue and reputation in Indonesia have been rapidly growing over the past five years. The brand has stores all over the country, even in remote regions like Papua. In 2017, Aice won the Excellent Brand Award for the high value it delivers in the ice cream industry. In 2018, the brand supported the Asian Games in Jakarta as the official ice cream, and built the most sophisticated ice cream factory in Mojokerto. In 2019, Aice won the Top Brand 2019 award in Indonesia. Aice is also expanding its business in Singapore, Vietnam, Philippines, and Myanmar.
Challenges
With business growing fast, Aice's IT business system faced the following challenges:
- Servers were easily overloaded and the system would often become unstable.
- The system was incapable of coping with growing business volume. Aice urgently needed to improve their ability to back up data and scale up their IT capabilities.
- The system was not well protected from attacks and had experienced virus attacks before.
Why HUAWEI CLOUD
HUAWEI CLOUD had a professional team to design and implement a solution for Aice. We provided stable, secure infrastructure for the brand to migrate its business systems to HUAWEI CLOUD.
- Aice's enterprise resource planning (ERP) system was migrated to HUAWEI CLOUD in a proof of concept (POC) test, and the new test demonstrated much more stability.
- HUAWEI CLOUD offered a chance to redesign Aice's system architecture, expanding capacity and providing reliable backup of their business data.
- HUAWEI CLOUD offered a robust security solution to protect Aice's business from any further viruses or other online threats.
- The stability of HUAWEI CLOUD services is undeniable and the quality professional services we provided earned their trust.
Solution
HUAWEI CLOUD's solution addressed Aice's pain points.
- Elastic Cloud Server (ECS) and Elastic Load Balance (ELB) provide strong compute capabilities and intelligently balance workloads across servers, improving service stability.
- Relational Database Service (RDS) and Object Storage Service (OBS) reliably back up and store data, and can be easily scaled as Aice's business further expands.
- Host Security Service (HSS) protects Aice's system from the harm of attacks, vulnerabilities, and unsafe settings.
Benefits
With HUAWEI CLOUD, Aice could buy more for less. The brand's IT and system O&M cost was reduced by 15%, even as its system was made more secure and stable, thanks to proper capacity, disaster recovery (DR), and security design.
Why HUAWEI CLOUD
HUAWEI CLOUD had a professional team to design and implement a solution for Aice. We provided stable, secure infrastructure for the brand to migrate its business systems to HUAWEI CLOUD.
- Aice's enterprise resource planning (ERP) system was migrated to HUAWEI CLOUD in a proof of concept (POC) test, and the new test demonstrated much more stability.
- HUAWEI CLOUD offered a chance to redesign Aice's system architecture, expanding capacity and providing reliable backup of their business data.
- HUAWEI CLOUD offered a robust security solution to protect Aice's business from any further viruses or other online threats.
- The stability of HUAWEI CLOUD services is undeniable and the quality professional services we provided earned their trust.
