云客服-创建工单:消息样例

时间:2025-02-12 14:54:37

消息样例

场景描述:创建工单

URL:https:// 域名 /service/AICC__Case/1.0.0/openapi/case

  • 请求头:
{ "Content-Type": "application/json", "access-token": "0000000000************7bm63KsRmEztTvyA="}
  • 请求体:
    {    "caseInfo": {        "description": "testOpenApi",        "type": "cvmC0000014Oc9jgT7ZI",        "origin": "Voice",        "dueDate": "2023-07-30 00:00:00",        "isAutoAssigned": true,        "priority": "Low",        "title": "test",        "contactId": "ciIy0000013y7cC8T2rA",        "state": "Processing",        "creatorId": "10gg00000148PCjKVDAu",        "contactPhone": "15151852650"    }}
  • 响应头:
{ "connection": "keep-alive", "Content-Length": "16","Content-Type": "application/json%3Bcharset=UTF-8"}
  • 响应参数:
{"resCode": "0",  "resMsg": "成功",  "result": {"caseId":"coiO0000014hmYpZIqYq"}}
support.huaweicloud.com/api-ccfs-cec/cec_07_3406.html