云客服-工单处理:消息样例

时间:2025-02-12 14:54:37

消息样例

场景描述:工单处理

URL:https:// 域名 /service/AICC__Case/1.0.0/openapi/case/process

  • 请求头:
{ "Content-Type": "application/json", "access-token": "0000000000************7bm63KsRmEztTvyA="}
  • 请求体:
    {    "caseId": "c6m80000013ByxfHLVxo",    "creatorId": "10gg000000sLj1ytR70C",    "processInfo": {        "type": "Iternal",        "title": "123",        "description": "456",        "attachment": ""    }}
  • 响应头:
{ "connection": "keep-alive", "Content-Length": "16","Content-Type": "application/json%3Bcharset=UTF-8"}
  • 响应参数:
{"resCode": "0","resMsg": "成功"}
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