云客服-获取指定月份内的技能维度的历史监控指标:样例报文

时间：2024-09-24 14:46:24

云客服历史数据查询类接口

样例报文

请求头：

Content-Type: application/json;charset=UTF-8
Authorization: ******************

请求参数：

{
    "ccId":1,
    "vdn":4,
    "skillIds":[11,12],
    "indexIds":["IDX_DURATION_SKILL_AVG_ABANDON_ACK","IDX_COUNT_SKILL_REQUEST"],
    "beginMonthTime":"202007",
    "endMonthTime":"202008",
    "mediaType":53,
    "subMediaType":3
}

响应参数：

{
    "result": "0",
    "resultCode": "0100000",
    "resultDatas": [
        {
            "idxs": [
                {
                    "val": "3",
                    "id": "IDX_COUNT_SKILL_REQUEST"
                },
                {
                    "val": "35",
                    "id": "IDX_DURATION_SKILL_AVG_ABANDON_ACK"
                }
            ],
            "id": "11"
        },
        {
            "idxs": [
                {
                    "val": "10",
                    "id": "IDX_COUNT_SKILL_REQUEST"
                },
                {
                    "val": "35",
                    "id": "IDX_DURATION_SKILL_AVG_ABANDON_ACK"
                }
            ],
            "id": "12"
        }
    ],
    "resultDesc": [
        {
            "idxs": [
                {
                    "val": "3",
                    "id": "IDX_COUNT_SKILL_REQUEST"
                },
                {
                    "val": "35",
                    "id": "IDX_DURATION_SKILL_AVG_ABANDON_ACK"
                }
            ],
            "id": "11"
        },
        {
            "idxs": [
                {
                    "val": "10",
                    "id": "IDX_COUNT_SKILL_REQUEST"
                },
                {
                    "val": "35",
                    "id": "IDX_DURATION_SKILL_AVG_ABANDON_ACK"
                }
            ],
            "id": "12"
        }
    ]
}

上一篇：云客服-对话标识绑定删除接口:请求说明

下一篇：云客服-录音下载接口:响应说明