媒体处理 MPC-错误码
错误码
当您调用API时,如果遇到“APIGW”开头的错误码,请参见API网关错误码进行处理。
状态码 |
错误码 |
错误信息 |
描述 |
处理措施 |
---|---|---|---|---|
400 |
MPC.10089 |
The template file does not exist. |
模板文件不存在 |
模板文件不存在,请检查 |
400 |
MPC.10090 |
The template file does not exist. |
模板文件不存在 |
模板文件不存在,请检查 |
400 |
MPC.10091 |
The template name already exists. |
模板名字重复 |
模板名字重复,请检查 |
400 |
MPC.10155 |
The subtitle file list and M3U8 file do not contain the specified default language. |
字幕文件列表和M3U8文件中均不存在指定默认语言 |
字幕文件列表和M3U8文件中均不存在指定默认语言 |
400 |
MPC.10156 |
File deletion failed. |
文件删除失败 |
文件删除失败 |
400 |
MPC.10202 |
Invalid request parameter. |
MPC 请求参数非法 |
请检查参数是否正确 |
400 |
MPC.10204 |
Incorrect request method. |
MPC 请求方式不正确 |
请检查请求方式 |
400 |
MPC.10205 |
Incorrect request content type. |
MPC 请求内容类型不正确 |
请检查请求内容类型 |
400 |
MPC.10223 |
An agency has been created. |
委托授权已创建 |
委托授权已创建,请检查 |
400 |
MPC.10224 |
The agency has been deleted. |
委托授权已被删除 |
委托授权已被删除,请检查 |
400 |
MPC.10230 |
The template group already exists. |
模板组已存在 |
模板组已存在,请检查 |
400 |
MPC.10231 |
The template group does not exist. |
模板组不存在 |
模板组不存在,请检查 |
401 |
MPC.10203 |
Identity authentication failed. |
MPC 认证失败 |
请检查Token等认证参数是否正确 |
401 |
MPC.10206 |
You have not completed real-name authentication. |
MPC 用户未实名认证 |
请检查用户是否实名认证 |
401 |
MPC.10207 |
Your account is in an abnormal state. |
MPC 用户处于异常状态 |
请检查用户状态是否正确 |
401 |
MPC.10208 |
Tenant ID verification failed, please check. |
MPC 租户ID校验失败 |
请检查租户ID是否正确 |
403 |
MPC.10211 |
The task does not exist. |
任务不存在 |
转码任务不存在,请检查 |
403 |
MPC.10212 |
Operation failed. The task is in progress or has been completed. |
MPC 操作失败,任务处理中或已经处理完成 |
任务处理中或已经处理完成,请检查 |
403 |
MPC.10214 |
The topic does not exist. |
MPC 主题不存在 |
主题不存在,请检查 |
403 |
MPC.10215 |
The topic already exists. |
MPC 主题已经存在 |
主题已经存在,请检查 |
403 |
MPC.10226 |
The resource does not exist. |
资源不存在 |
资源不存在,请检查 |
403 |
MPC.10240 |
Failed to obtain the basic information about the media file. |
获取媒体文件基本信息失败。 |
请检查是否已授权桶,且obs桶未配置kms加密。 |
403 |
MPC.10243 |
Due to security reasons, your account has been restricted from purchasing certain pay-per-use cloud service resources according to the CLOUD Customer Agreement. If you have any questions, contact customer service. |
您的账号可能存在风险,已根据《云用户协议》限制您购买部分按需计费的云服务资源。如有疑问,请联系客服咨询处理。 |
您的账号可能存在风险,已根据《云用户协议》限制您购买部分按需计费的云服务资源。如有疑问,请联系客服咨询处理。 |
403 |
MPC.10244 |
Insufficient account balance. Top up your account. |
您的账户余额不足,无法开通资源,请立即充值。 |
您的账户余额不足,无法开通资源,请立即充值。 |
406 |
MPC.10051 |
The selected template is a super-resolution template and is not supported. |
所选模板为超分辨率模板,暂不支持 |
请检查转码模板是否正确 |
406 |
MPC.10052 |
Failed to obtain the input file. |
无法获取源文件,请检查路径 |
无法获取源文件,请检查路径 |
406 |
MPC.10053 |
The input file does not exist. |
源文件不存在 |
源文件不存在,请检查 |
406 |
MPC.10054 |
Failed to obtain the subtitle file. |
无法获取字幕文件 |
无法获取字幕文件,请检查路径 |
406 |
MPC.10055 |
The audio sampling rate 7,350 is not supported. |
输出音频AAC时,不支持采样率为7350,请修改 |
不支持采样率为7350,请修改 |
406 |
MPC.10056 |
This type of output frame rate is not supported. |
不支持该类输出帧率 |
不支持该类输出帧率,请修改 |
406 |
MPC.10057 |
This type of output bitrate is not supported. |
不支持该类输出视码率 |
不支持该类输出视码率,请修改 |
406 |
MPC.10058 |
This type of output video width is not supported. |
不支持该类输出视频宽度 |
不支持该类输出视频宽度,请修改 |
406 |
MPC.10059 |
This type of output video height is not supported. |
不支持该类输出视频高度 |
不支持该类输出视频高度,请修改 |
406 |
MPC.10060 |
This type of I-frame interval is not supported. |
不支持该类输出视频I帧间隔 |
不支持该类输出视频I帧间隔,请修改 |
406 |
MPC.10061 |
Capturing snapshots at non-fixed intervals is not supported. |
不支持非固定时间间隔截图,请修改为固定时间间隔截图 |
请修改为固定时间间隔截图 |
406 |
MPC.10062 |
Invalid video codec. |
截图场景下视频codec错误 |
截图场景下视频codec错误,请修改 |
406 |
MPC.10063 |
Invalid video format. |
截图场景下视频format错误 |
截图场景下视频format错误,请修改 |
406 |
MPC.10064 |
Multiple watermarks are not supported. |
不支持水印多路输入,目前仅支持2路输入 |
不支持水印多路输入,目前仅支持2路输入,请修改 |
406 |
MPC.10065 |
Invalid output file format. |
不支持该类输出文件格式 |
不支持该类输出文件格式,请检查 |
406 |
MPC.10066 |
The input file format does not match the actual format. |
输入文件格式与实际格式不符,请检查 |
输入文件格式与实际格式不符,请检查 |
406 |
MPC.10067 |
Failed to obtain the ID of the video codec. |
获取视频CODEC ID 失败 |
获取视频CODEC ID 失败,请检查 |
406 |
MPC.10068 |
Failed to obtain the ID of the audio codec. |
获取音频CODEC ID 失败 |
获取音频CODEC ID 失败,请检查 |
406 |
MPC.10069 |
Failed to obtain the ID of the subtitle codec. |
获取字幕CODEC ID 失败 |
获取字幕CODEC ID 失败,请检查 |
406 |
MPC.10070 |
Failed to obtain the encoding/decoding format. |
获取编解码格式失败 |
获取编解码格式失败,请检查 |
406 |
MPC.10071 |
Failed to obtain the parameters of the input video stream. |
无法获取输入视频流的相关参数信息 |
无法获取输入视频流的相关参数信息,请检查 |
406 |
MPC.10072 |
Invalid frame rate of the video stream. |
视频流帧率信息错误 |
视频流帧率信息错误,请检查 |
406 |
MPC.10080 |
Invalid frame rate of the input file. |
输入文件视频帧率错误 |
输入文件视频帧率错误,请检查 |
406 |
MPC.10081 |
The file does not contain audio streams. |
文件缺失音频流,请检查输入文件 |
文件缺失音频流,请检查输入文件 |
406 |
MPC.10082 |
Failed to obtain the input audio or video stream. |
无法获取输入视频流(音频或视频),请自检 |
无法获取输入视频流(音频或视频),请检查 |
406 |
MPC.10083 |
This type of codec is not supported. |
不支持该类编码类型 |
不支持该类编码类型,请检查 |
406 |
MPC.10084 |
This chroma subsampling format is not supported. |
不支持此种色度采样格式 |
不支持此种色度采样格式,请检查 |
406 |
MPC.10085 |
The file format is not supported. |
文件格式不支持 |
文件格式不支持,请检查 |
406 |
MPC.10086 |
Failed to obtain the input file. |
无法获取源文件,请检查路径 |
无法获取源文件,请检查路径 |
406 |
MPC.10087 |
Invalid task parameters. |
查询任务参数错误 |
查询任务参数错误,请检查 |
406 |
MPC.10088 |
The image file does not exist. |
图片文件不存在 |
图片文件不存在,请检查 |
406 |
MPC.10092 |
The image file does not exist. |
图片文件不存在 |
图片文件不存在,请检查 |
406 |
MPC.10093 |
The file name exceeds the maximum length. |
文件名过长 |
文件名过长,请检查 |
406 |
MPC.10094 |
Invalid file format. |
文件格式异常 |
文件格式异常,请检查 |
406 |
MPC.10095 |
The watermark is placed in a wrong position. |
水印的位置错误 |
水印的位置错误,请检查 |
406 |
MPC.10096 |
Invalid watermark size. |
水印的大小错误 |
水印的大小错误,请检查 |
406 |
MPC.10097 |
Invalid watermark scaling ratio. |
水印缩放比例错误 |
水印缩放比例错误,请检查 |
406 |
MPC.10098 |
Invalid watermark duration. |
水印持续时长错误 |
水印持续时长错误,请检查 |
406 |
MPC.10099 |
The media stream type is not supported. |
不支持的媒体流类型 |
不支持的媒体流类型,请检查 |
406 |
MPC.10100 |
An error occurred when parsing the video frame rate information. |
解析视频帧率信息错误 |
解析视频帧率信息错误,请检查 |
406 |
MPC.10101 |
Invalid input parameters. |
输入参数错误 |
输入参数错误,请检查 |
406 |
MPC.10102 |
Failed to open the input file. |
源文件打开异常,请检查 |
源文件打开异常,请检查 |
406 |
MPC.10103 |
Open GOP is not supported. |
不支持OPEN GOP素材 |
不支持OPEN GOP素材,请检查 |
406 |
MPC.10104 |
Internal error. |
服务内部异常,请重试或联系工程师 |
服务内部异常,请重试或联系工程师 |
406 |
MPC.10105 |
An error occurred during transcoding. |
转码进程异常 |
转码进程异常,请重试或联系工程师 |
406 |
MPC.10106 |
The audio sampling rate is lower than 12,000. The audio will be discarded. |
音频采样率低于12000,音频被丢弃 |
音频采样率低于12000,音频被丢弃 |
406 |
MPC.10107 |
Invalid input video resolution. |
原始视频分辨率错误 |
原始视频分辨率错误 |
406 |
MPC.10108 |
The audio sampling rate of the input video is incorrect. |
原始视频的音频采样率错误 |
原始视频的音频采样率错误 |
406 |
MPC.10109 |
Invalid resolution in the template. |
模板分辨率错误 |
模板分辨率错误 |
406 |
MPC.10110 |
The video encoding format of the input file is not supported. |
片源视频编码格式特殊,暂不不支持 |
片源视频编码格式特殊,暂不不支持 |
406 |
MPC.10111 |
Failed to obtain the file from OBS. |
获取obs文件失败 |
获取obs文件失败 |
406 |
MPC.10112 |
The video or audio format of the input file is not supported. |
片源的视频或音频格式不支持 |
片源的视频或音频格式不支持 |
406 |
MPC.10113 |
The DTS of the input file is not supported. |
片源的dts异常,暂不支持 |
片源的dts异常,暂不支持 |
406 |
MPC.10114 |
The header information of the input file is incorrect. |
片源文件头信息有误,请检查 |
片源文件头信息有误,请检查 |
406 |
MPC.10115 |
The watermark cannot be scaled down by more than 256 times. |
水印图片缩小倍数超过256倍,暂不支持 |
水印图片缩小倍数超过256倍,暂不支持 |
406 |
MPC.10116 |
The audio encoding format of the input file is not supported. |
片源的音频编码格式,暂不支持 |
片源的音频编码格式,暂不支持 |
406 |
MPC.10117 |
The audio and video in the input file are not synchronized. |
片源的音频和视频不同步 |
片源的音频和视频不同步 |
406 |
MPC.10118 |
Failed to upload files to the OBS path. |
上传文件到obs失败 |
上传文件到obs失败,请重试或联系工程师 |
406 |
MPC.10119 |
Invalid input data. |
片源数据无效 |
片源数据无效,请检查 |
406 |
MPC.10120 |
The task does not exist. |
任务不存在 |
任务不存在,请检查 |
406 |
MPC.10121 |
The subtitle file does not exist. |
字幕文件不存在,请检查 |
字幕文件不存在,请检查 |
406 |
MPC.10122 |
The resolution in the template is greater than the input video resolution. |
模板分辨率大于原视频分辨率 |
模板分辨率大于原视频分辨率,请检查 |
406 |
MPC.10123 |
The header information of the input file is incorrect. |
片源文件头信息有误,请检查 |
片源文件头信息有误,请检查 |
406 |
MPC.10124 |
Some data in the input file are missing. |
片源部分数据缺失,请检查片源是否可以完整 |
片源部分数据缺失,请检查片源是否可以完整 |
406 |
MPC.10125 |
Input data error. |
片源数据问题,请检查片源能否播放 |
片源数据问题,请检查片源能否播放 |
406 |
MPC.10126 |
Input data error. |
片源数据问题,请检查片源能否播放 |
片源数据问题,请检查片源能否播放 |
406 |
MPC.10127 |
Failed to obtain the level-1 m3u8 when an HLS media file is encrypted with DRM. |
DRM加密,HLS格式获取一级m3u8失败 |
DRM加密,HLS格式获取一级m3u8失败,请检查 |
406 |
MPC.10128 |
Failed to obtain the level-2 m3u8 when an HLS media file is encrypted with DRM. |
DRM加密,HLS格式获取二级m3u8失败 |
DRM加密,HLS格式获取二级m3u8失败,请检查 |
406 |
MPC.10129 |
Failed to obtain the index file when a DASH media file is encrypted with DRM. |
DRM加密,DASH格式获取索引文件失败 |
DRM加密,DASH格式获取索引文件失败,请检查 |
406 |
MPC.10130 |
The HLS content fails to be encrypted using DRM. |
DRM加密,HLS格式加密失败 |
DRM加密,HLS格式加密失败,请检查 |
406 |
MPC.10131 |
Failed to modify the index file when an HLS media file is encrypted with DRM. |
DRM加密,HLS格式更新索引文件失败 |
DRM加密,HLS格式更新索引文件失败,请检查 |
406 |
MPC.10132 |
Failed to obtain the IV during DRM encryption. |
DRM加密,DASH获取iv失败 |
DRM加密,DASH获取iv失败,请检查 |
406 |
MPC.10133 |
The DASH content fails to be encrypted using DRM. |
DRM加密,DASH格式加密失败 |
DRM加密,DASH格式加密失败,请检查 |
406 |
MPC.10134 |
Failed to modify the index file when a DASH media file is encrypted with DRM. |
DRM加密,DASH格式更新索引文件失败 |
DRM加密,DASH格式更新索引文件失败,请检查 |
406 |
MPC.10135 |
Failed to package the digital watermark due to the incorrect xformat configuration. |
数字水印转封装失败,配置xformat的错误 |
数字水印转封装失败,配置xformat的错误,请检查 |
406 |
MPC.10136 |
Failed to package the digital watermark because xformat fails to be started. |
数字水印转封装失败,启动xformat失败 |
数字水印转封装失败,启动xformat失败,请检查 |
406 |
MPC.10137 |
Failed to package the digital watermark because xformat fails to create a task. |
数字水印转封装失败,xformat创建task失败 |
数字水印转封装失败,xformat创建task失败,请检查 |
406 |
MPC.10138 |
Failed to package the digital watermark because xformat fails to query the task. |
数字水印转封装失败,xformat查询任务失败 |
数字水印转封装失败,xformat查询任务失败,请检查 |
406 |
MPC.10139 |
Failed to package the digital watermark because the xformat task timed out. |
数字水印转封装失败,xformat任务超时 |
数字水印转封装失败,xformat任务超时,请重试或联系工程师 |
406 |
MPC.10140 |
The I-frame interval exceeds 500. |
输出i帧间隔超过500,暂不支持 |
输出i帧间隔超过500,暂不支持,请修改 |
406 |
MPC.10141 |
The input file is an audio file. The selected template contains video parameters. |
片源为纯音频文件,选择模板包含视频参数,暂不支持 |
片源为纯音频文件,选择模板包含视频参数,请检查 |
406 |
MPC.10143 |
Invalid index file content. |
输入的索引文件内容非法 |
输入的索引文件内容非法 |
406 |
MPC.10144 |
Black bars seem to be on the input video. |
无法确定片源黑边的具体位置, 片源的四周疑似有黑边, 需要对片源进行人工审核 |
无法确定片源黑边的具体位置, 片源的四周疑似有黑边, 需要对片源进行人工审核 |
406 |
MPC.10145 |
Data frames imported to the detection module seem to be not enough for identifying the specific position of the black bar. |
无法确定片源黑边的具体位置,疑似没有足够的数据帧输入至黑边检测模块,需要对片源进行人工审核 |
无法确定片源黑边的具体位置, 疑似没有足够的数据帧输入至黑边检测模块,需要对片源进行人工审核 |
406 |
MPC.10146 |
The black bar seems to overlap with subtitles. |
无法确定片源黑边的具体位置,疑似片源的下黑边和字幕存在重叠,需要对片源进行人工审核 |
无法确定片源黑边的具体位置,疑似片源的下黑边和字幕存在重叠,需要对片源进行人工审核 |
406 |
MPC.10147 |
The black bar seems to overlap with the watermark. |
无法确定片源黑边的具体位置,疑似片源的上黑边和水印存在重叠,需要对片源进行人工审核 |
无法确定片源黑边的具体位置,疑似片源的上黑边和水印存在重叠,需要对片源进行人工审核 |
406 |
MPC.10148 |
The black bars seem to be asymmetric. |
无法确定片源黑边的具体位置,疑似片源的左右黑边不对称,需要对片源进行人工审核 |
无法确定片源黑边的具体位置,疑似片源的左右黑边不对称,需要对片源进行人工审核 |
406 |
MPC.10149 |
The specific position of the black bar cannot be identified. |
无法确定片源黑边的具体位置, 需要对片源进行人工审核 |
无法确定片源黑边的具体位置, 需要对片源进行人工审核 |
406 |
MPC.10150 |
The cropped black bar size exceeds the input video size. |
强制黑边裁剪值超出原视频大小, 请人工审核 |
强制黑边裁剪值超出原视频大小, 请人工审核 |
406 |
MPC.10151 |
Failed to download the subtitle file in the slicing phase. |
切片阶段下载字幕文件失败 |
切片阶段下载字幕文件失败,请检查 |
406 |
MPC.10152 |
The video encoding format of the input file is not supported. |
片源视频编码格式特殊,暂不不支持 |
片源视频编码格式特殊,暂不不支持 |
406 |
MPC.10153 |
Input file error. |
片源问题,请确认片源是否能完整播放 |
片源问题,请确认片源是否能完整播放 |
406 |
MPC.10154 |
Failed to open the input file. |
输入文件无法打开,请检查输入片源是否能播放 |
输入文件无法打开,请检查输入片源是否能播放 |
406 |
MPC.10200 |
System error. |
MPC 服务异常,通用状态码 |
请联系工程师解决 |
406 |
MPC.10201 |
Internal communication error. |
服务内部通信异常 |
请联系工程师解决 |
406 |
MPC.10209 |
Invalid input or output OBS path. |
MPC 对象存储源地址或者目的地址不正确 |
请检查对象存储源地址或者目的地址 |
406 |
MPC.10210 |
Failed to obtain the input file from OBS. |
MPC 获取对象存储源文件失败 |
对象存储源文件获取失败,请检查 |
406 |
MPC.10213 |
Operation failed. The task is not in the final state. |
MPC 操作失败,任务未进入终态 |
任务未进入终态,请检查 |
406 |
MPC.10216 |
Failed to set event notifications. You do not have the permission to publish messages to the topic. |
MPC 设置 消息通知 失败,无权限发布消息到主题 |
设置消息通知失败,无权限发布消息到主题,请检查 |
406 |
MPC.10217 |
The usage exceeds the OBT quota. |
MPC 公测限额,用量超过阈值 |
用量超过阈值,请检查 |
406 |
MPC.10218 |
The task has completed. |
MPC 任务处理成功 |
任务处理成功,请检查 |
406 |
MPC.10219 |
Invalid request parameter. |
请求参数非法 |
请求参数非法,请检查 |
406 |
MPC.10220 |
The task has expired. |
MPC 任务已过期 |
任务已过期,请检查 |
406 |
MPC.10221 |
Internal service error. |
内部服务异常 |
请检查模板并重试 |
406 |
MPC.10222 |
Key parameters in the template are inconsistent. |
自定义模板参数错误 |
对象存储源文件获取错误,请检查 |
406 |
MPC.10225 |
KMS service error. |
HW_KMS 服务处理异常 |
请联系工程师解决 |
406 |
MPC.10227 |
You do not have the permission to access the requested resource. |
没有权限访问 |
没有权限访问,请检查 |
406 |
MPC.10228 |
Your account is in arrears. Top up your account. |
用户已冻结,请尽快充值 |
用户已冻结,请尽快充值 |
406 |
MPC.10229 |
You do not have the permission to perform this operation. |
无角色权限执行该的操作 |
无角色权限执行该的操作,请检查 |
406 |
MPC.10232 |
GIF task failed. |
gif任务失败 |
gif任务失败,请检查 |
406 |
MPC.10233 |
Packaging task failed. |
转封装任务失败 |
转封装任务失败,请检查 |
406 |
MPC.10234 |
The function is temporarily brought offline. |
功能下线 |
功能下线,请检查 |
406 |
MPC.10235 |
Identity authentication failed due to an invalid token. |
请求Token为Domain级别,Token无效 |
请检查Token是否正确 |
406 |
MPC.10236 |
You do not have permission to access the OBS bucket. |
账号桶操作无权限 |
请联系租户管理员进行桶授权或者租户管理员给子账号赋予OBS权限 |
406 |
MPC.10237 |
API Gateway rate limiting |
APIGW 流控 |
服务APIGW流控,请检查 |
500 |
MPC.10001 |
IAM service exception. |
IAM 服务处理异常 |
请联系工程师解决 |
500 |
MPC.10002 |
OBS service exception. |
OBS 服务处理异常 |
请联系工程师解决 |
500 |
MPC.10003 |
SMN service exception. |
SMN 服务处理异常 |
请联系工程师解决 |
500 |
MPC.10004 |
CBC service exception. |
CBC 服务处理异常 |
请联系工程师解决 |
500 |
MPC.10005 |
SDR service exception. |
SDR 服务处理异常 |
请联系工程师解决 |
500 |
MPC.10006 |
ZK service exception. |
ZK 服务处理异常 |
请联系工程师解决 |
500 |
MPC.10007 |
MONGO service exception. |
MONGO 服务处理异常 |
请联系工程师解决 |
500 |
MPC.10008 |
MPE service exception. |
MPE处理错误 |
请联系工程师解决 |
500 |
MPC.10050 |
XCODE service exception. |
XCODE 服务处理异常 |
请联系工程师解决 |