云客服-客户接收文件 (downloadFileStream):报文样例

时间：2024-09-24 14:46:45

云客服网页客户端接入

报文样例

场景描述：客户接收座席发送的多媒体库文件

请求参数:

{
	"fileType": "jpg",
	"channel": "WEB",
	"fileId": "XXXXXXXXXXXXXXXX",
        "multiMedia":"multiMedia"
}

响应参数:

{
    "resultCode": "0",
    "fileUrl": "https://IP:PORT/ccmessaging/202307260369/agent/202307260369134944/1111111111114/e43f69a2-01ee-48ec-82cd-bdf8447492e0.png?AccessKeyId=5BKCLVUJC700HY9M51AT&Expires=1716445961&Signature=LDYl%2FfEpaLbpvlxfEnYxW8QdevY%3D",
    "fileStream": "/9j/4AAQSkZJRgABAQEAYABgAAD/2wBDAAMCAgMCAgMDAwMEAwMEBQgFBQQEBQoHBwYIDAoMDAsKCwsNDhIQDQ4RDgsLEBYQERMUFRUVDA8XGBYUGBIUFRT/2wBDAQMEBAUEBQkFBQkUDQsNFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBQUFBT/wAARCAA9ADwDASIAAhEBAxEB/8QAHwAAAQUBAQEBAQEAAAAAAAAAAAECAwQFBgcI"
}

场景描述：客户接收座席发送的本地文件

请求参数:

{
	"fileType": "png",
	"channel": "WEB",
	"fileId": "local/XXXXXXXXXXXXXXXX"
}

响应参数:

{
    "resultCode": "0",
    "fileUrl": "https://IP:PORT/ccmessaging/202307260369/agent/202307260369134944/1111111111114/e43f69a2-01ee-48ec-82cd-bdf8447492e0.png?AccessKeyId=5BKCLVUJC700HY9M51AT&Expires=1716445961&Signature=LDYl%2FfEpaLbpvlxfEnYxW8QdevY%3D",
    "fileStream": "iVBORw0KGgoAAAANSUhEUgAAACEAAAAnCAYAAACBvSFyAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAA7SURBVFhH7c6hEQAgDAAx1uj+gxbB/QyYiPicmdnfJCIRiUhEIhKRiEQkIhGJSEQiEpGIRCQiEYln9gJ7uXthjovHaAAAAABJRU5ErkJggg=="
}

上一篇：云客服-客户接收文件 (downloadFileStream):请求说明

下一篇：云客服-客户接收文件 (downloadFileStream):响应说明