云客服-生成座席操作详单索引:报文样例

时间：2024-09-24 14:46:20

云客服数据访问接口

报文样例

请求头

POST /CCFS/resource/ccfs/queryAgentOprInfoData HTTP/1.1
Authorization: auth-v2/ak/2018-07-02T02:42:49Z/content-length;content-type;host
/7a8fb9d620e******************5c5df0cce3c6a253
Accept: */*
Host: 10.154.198.164
Content-Type: application/json;charset=UTF-8
Content-Length: 297

请求参数

{
    "request": {
        "version": "2.0"
    },
    "msgBody": {
        "beginTime": "2018-06-29 10:42:49",
        "endTime": "2018-07-02 10:42:49",
        "accountId": "",
        "agentId": "",
        "callBackURL": "https://10.57.118.171:8000"
    }
}

响应头

HTTP/1.1 200 OK
Content-Type: application/json;charset=UTF-8
Date: Mon, 02 Jul 2018 02:43:03 GMT

响应参数

{
    "response": {
        "version": "2.0",
        "resultCode": "0",
        "resultMsg": "success"
    },
    "resultData": {
        "responseId": "9239cb50a8384bb0ab503441bf089446"
    },
    "resultCode": "0",
    "resultDesc": "success"
}

呼叫中心向回调地址返回的消息示例

消息头

POST / HTTP/1.1
Accept: */*
Content-Type: application/json;charset=UTF-8
Authorization: auth-v2/ak/2018-07-02T02:43:03Z/content-length;content-type;host
/c5bd683******************ef5747bd572c28
Host: 10.57.118.171
Content-Length: 208

消息参数

{
    "request": {
        "version": "2.0"
    },
    "msgBody": {
        "responseId": "9239cb50a8384bb0ab503441bf089446",
        "agentOprInfoFileName": "20180702_9239cb50a8384bb0ab503441bf089446.zip"
    }
}

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