云客服-查询呼叫状态 (queryCallState):报文样例

时间：2024-09-24 14:46:21

云客服座席双呼

报文样例

请求头:

x-app-key:9******************************3  
Authorization:Bearer e******************************e  
Content-Type:application/json

请求参数:

{
	"callSerialNo": "645735364434067472"
}

响应头:

{
	"connection": "keep-alive",
	"content-type": "application/json;charset=UTF-8"
}

响应参数:

{
	"retMsg": "Query call state successfully",
	"retCode": "0",
	"result": {
		"caller": "88889050",
		"called": "88889060",
		"callerPresent": "640003",
		"startTime": 1621823865000,
		"state": 3,
		"reasonCode": 0,
		"agentPresent": "640060",
		"endTime": 1621823872000
	}
}

上一篇：云客服-终止质检任务:请求说明

下一篇：云客服-查询呼叫状态 (queryCallState):响应说明