云客服-查询知识报表信息:报文样例

时间：2024-09-24 14:46:50

云客服统计报表接口

报文样例

请求样例

{
    "tenantId":"202104237142",
    "timestamp":1630684800000,
    "type":"month",
    "authToken":"0kQl*******************PHFhoyDy"
}

响应样例

{
    "tenantId": "202104237142",
    "recordTime": 1630684800000,
    "type": "month",
    "qaCount": 78,
    "intentCount": 42,
    "talkCount": 45,
    "effectiveQaCount": 1,
    "effectiveIntentCount": 7,
    "effectiveTalkCount": 6,
    "effectiveQaSum": 1,
    "effectiveIntentSum": 17,
    "effectiveTalkSum": 22,
    "qaList": [
        {
            "name": "我们在测试",
            "count": 1
        }
    ],
    "intentList": [
        {
            "name": "话费查询(话费查询)",
            "count": 7
        },
        {
            "name": "套餐降级(套餐降级)",
            "count": 3
        },
        {
            "name": "无需服务(无需服务)",
            "count": 2
        },
        {
            "name": "是否(是否)",
            "count": 2
        },
        {
            "name": "Taxa de chamada(Taxa de chamada)",
            "count": 1
        },
        {
            "name": "公积金业务(公积金)",
            "count": 1
        },
        {
            "name": "公积金问题(公积金问题)",
            "count": 1
        }
    ]
}

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