云客服-查询呼叫信息:报文样例

时间：2024-09-24 14:46:40

云客服

报文样例

消息头

Content-Type:application/json; charset=UTF-8
Guid：xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.AgentGateway1

请求参数
无

响应参数

{
    "message": "",
    "retcode": "0",
    "result": {
        "callfeature": 0,
        "callid": "1476838963-224",
        "caller": "70004",
        "called": "60015",
        "callskill": "voice",
        "callskillid": 20011,
        "orgicallednum": "",
        "calldata": "",
        "begintime": 1476838963000,
        "endtime": null,
        "userPriority": 0,
        "trunkNo": 65535,
        "logontimes": 0,
        "mediaType": 5,
        "mediaAbility": 1,
        "waitTime": 0,
        "trace": {
            "waitBeginTime": 1626179227000,
            "waitEndTime": 1626179227000,
            "answerBeginTime": 1626179227000,
            "answerEndTime": 1626179227000,
            "talkBeginTime": 1626179227000,
            "talkEndTime": 1626179227000,
            "deviceNo": 2005,
            "deviceType": 2,
            "callDirectMode": "NORMAL_DIRECT",
            "enterReason": 0,
            "enterReasonDesc": "Normal reason",
            "leaveReason": 0,
            "leaveReasonDesc": "Normal reason",
            "vdnId": 214
        }
    }
}

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