云客服-查询工单列表:消息样例

时间：2024-09-24 14:46:49

云客服工单处理接口(V2.0)

消息样例

场景描述：查询工单列表

URL：https:// 域名 /service/AICC__Case/1.0.0/openapi/case/list

请求头:

{
 "Content-Type": "application/json"，
 "access-token": "0000000000************7bm63KsRmEztTvyA="
}

请求体：

{
  "limit": 2,
   "start": 0
}

响应头：

{ "connection": "keep-alive",
 "Content-Length": "16",
"Content-Type": "application/json%3Bcharset=UTF-8"}

响应参数：

{ "resCode": "0", "resMsg": "成功", "result": [   {     "caseList": [       {         "caseNo": "000000000000000000000000035013",         "closedDate": null,         "contactId": "ciIy0000012YLAA4Dulc",         "contactPhone": null,         "createdDate": "2023-06-16 16:25:22",         "creatorId": "10gd000000rDybBRYkuu",         "dueDate": "2023-06-30 00:00:00",         "extternalNo": null,         "id": "c6m800000149ndrHRVNQ",         "isCanced": false,         "isSuspend": false,         "isUpgraded": false,         "origin": "Email",         "ownerId": "10gg000000sGyLvwHvOK",         "parentId": null,         "priority": "Critical",         "reason": null,         "state": "Processing",         "status": "y",         "stayDate": null,         "suspendAccumulatedTime": null,         "suspendDate": null,         "title": "test",         "type": "cvmC00000149NzxF1ePA",         "type.__objectType": "AICC__CaseType__ CS T",         "type.name": "",         "typeName": "aaa"       },       {         "caseNo": "000000000000000000000000037005",         "closedDate": null,         "contactId": "ciIy0000012mm24P7vNo",         "contactPhone": null,         "createdDate": "2023-06-16 10:47:28",         "creatorId": "10gd00000143C5ONGb0y",         "dueDate": "2023-06-30 00:00:00",         "extternalNo": null,         "id": "c6m800000149PUlLziBU",         "isCanced": false,         "isSuspend": false,         "isUpgraded": false,         "origin": "Voice",         "ownerId": "10gg0000013jLh0NEdH6",         "parentId": null,         "priority": "",         "reason": null,         "state": "Processing",         "status": "y",         "stayDate": null,         "suspendAccumulatedTime": null,         "suspendDate": null,         "title": "bb",         "type": "cvmC00000149PQzoNeq0",         "type.__objectType": "AICC__CaseType__CST",         "type.name": "",         "typeName": "bbb"       }     ],     "count": 284   } ]}

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