detail:报文样例

时间：2023-11-01 16:19:54

云客服

报文样例

场景描述：获取指定通话的质检结果

请求头:

x-app-key:XXXXXXXXXXX  Authorization:Bearer XXXXXXXXXXX

请求参数:

{"call_uuid": "822bbf4d-c4f8-473a-9144-199058375be8"}

响应参数:

{"staff_name": "xieyiling"，"left_speed": 324.068，"create_time": 1635318854，"left_speech_ratio": 0.6081，"file_name": "1111"，"right_speech_ratio": 0.185，"left_channel": "customer"，"call_time": 1635318854，"right_channel": "staff"，"call_id": "17af55af-e51d-4cc0-8a62-84222e1d1eea"，"segments": [{"start_time": 0.0，"asr_text": "请问是您想询价吗"，"speaker": "customer"，"end_time": 11.32，"segment_id": 1}， {"start_time": 13.36，"asr_text": "对"，"speaker": "staff"，"end_time": 13.88，"segment_id": 2}， {"start_time": 14.56，"asr_text": "那您是打算在北京这边买车是吗"，"speaker": "customer"，"end_time": 16.74，"segment_id": 3}， {"start_time": 18.74，"asr_text": "是的"，"speaker": "staff"，"end_time": 19.68，"segment_id": 4}， {"start_time": 20.28，"asr_text": "那您是打算上本地牌照吗"，"speaker": "customer"，"end_time": 23.66，"segment_id": 5}， {"start_time": 25.76，"asr_text": "北京这边可以上河北的牌照吗"，"speaker": "staff"，"end_time": 28.4，"segment_id": 6}， {"start_time": 29.24，"asr_text": "不同的城市是有不同的上牌要求的"，"speaker": "customer"，"end_time": 37.48，"segment_id": 7}， {"start_time": 38.04，"asr_text": "一会给您回电再详细介绍一下"，"speaker": "customer"，"end_time": 47.42，"segment_id": 8}， {"start_time": 49.12，"asr_text": "可以"，"speaker": "staff"，"end_time": 50.22，"segment_id": 9}， {"start_time": 51.0，"asr_text": "那您是准备在北京买车是吗"，"speaker": "customer"，"end_time": 53.22，"segment_id": 10}， {"start_time": 56.26，"asr_text": "有什么优惠吗"，"speaker": "staff"，"end_time": 62.96，"segment_id": 11}， {"start_time": 61.7，"asr_text": "嗯是这样的"，"speaker": "customer"，"end_time": 62.64，"segment_id": 12}， {"start_time": 63.74，"asr_text": "部分车型是可以零首付的"，"speaker": "customer"，"end_time": 73.28，"segment_id": 13}， {"start_time": 73.76，"asr_text": "稍后我让店里的专业顾问再给您详细介绍一下"，"speaker": "customer"，"end_time": 78.34，"segment_id": 14}， {"start_time": 80.1，"asr_text": "可以"，"speaker": "staff"，"end_time": 81.68，"segment_id": 15}， {"start_time": 82.54，"asr_text": "您什么时候方便"，"speaker": "customer"，"end_time": 85.48，"segment_id": 16}， {"start_time": 86.7，"asr_text": "随时可以"，"speaker": "staff"，"end_time": 91.28，"segment_id": 17}， {"start_time": 91.72，"asr_text": "好的"，"speaker": "staff"，"end_time": 92.04，"segment_id": 18}， {"start_time": 92.16，"asr_text": "稍后我让负责的同事跟您联系"，"speaker": "customer"，"end_time": 95.68，"segment_id": 19}， {"start_time": 93.76，"asr_text": "好吧"，"speaker": "staff"，"end_time": 94.04，"segment_id": 20}， {"start_time": 96.18，"asr_text": "您还有其他问题吗"，"speaker": "customer"，"end_time": 97.82，"segment_id": 21}， {"start_time": 99.52，"asr_text": "没有"，"speaker": "staff"，"end_time": 100.12，"segment_id": 22}， {"start_time": 100.68，"asr_text": "好的那我先挂机了祝您生活愉快再见"，"speaker": "customer"，"end_time": 104.12，"segment_id": 23}]，"left_silence_time": 40.8，"duration": 104.12，"right_emotions": [{"score": 32.0，"type": "negative"}， {"score": 69.0，"type": "positive"}]，"right_silence_time": 84.86，"upload_time": 1635318854，"left_emotions": [{"score": 65.0，"type": "negative"}， {"score": 80.0，"type": "positive"}]，"right_speed": 230.53，"staff_id": "xieyiling"，"call_type": 0，"status": 2}

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