云客服-查询一组技能队列统计信息:报文样例

时间：2023-11-01 16:19:59

云客服

报文样例

消息头

Content-Type:application/json; charset=UTF-8Guid：xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.AgentGateway1

请求参数

{    "skills": [        1,        10    ]}

响应参数

{    "message": "",    "retcode": "0",    "result": [        {            "pilotNbr": "",            "deviceNo": 1,            "queueSize": 0,            "queueTime": 0,            "loadFactor": 65535,            "estWaitTime": 0,            "loggedOnAgents": 1,            "availAgents": 1,            "transferFlg": 0,            "transferDeviceType": 255,            "transferDeviceNo": 65535,            "skillDescrip": "chat_madeqiang",            "resourceIdleRate": 100,            "serviceLevel": 100,            "oldCallIdEx": {                "dateTime": 4294967295000,                "dsn": 65535,                "server": 255,                "handle": 255            },            "maxQueueSize": 100        },        {            "pilotNbr": "1009",            "deviceNo": 10,            "queueSize": 0,            "queueTime": 0,            "loadFactor": 65535,            "estWaitTime": 0,            "loggedOnAgents": 2,            "availAgents": 2,            "transferFlg": 0,            "transferDeviceType": 255,            "transferDeviceNo": 65535,            "skillDescrip": "chat_jinsitao",            "resourceIdleRate": 100,            "serviceLevel": 100,            "oldCallIdEx": {                "dateTime": 4294967295000,                "dsn": 65535,                "server": 255,                "handle": 255            },            "maxQueueSize": 100        }    ]}

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