Service Notices
Notification on the Blue Screen of Windows System on July 19th, 2024(Beijing Time)
Jul 23, 2024 GMT+08:00
Dear Customers,
Since 12:30 PM on 19th July 2024(Beijing Time), Huawei Cloud has detected an abnormal blue screen on some ECS instances of cloud servers with Windows systems. After preliminary investigation, the problem is caused by an automatic update of Falcon Sensor, a software of the third-party security company CrowdStrike. Please keep an eye on the company’s latest progress on this issue. Before the official solution is released, you can log in to the official website of Huawei Cloud to submit a service ticket, and the engineers will help you solve the problem.
HUAWEI CLOUD International website: https://www.huaweicloud.com/eu/ .